At Nne Chic Wears, we want you to love your fit. However, because we carry intimate apparel, we maintain a strict hygiene policy to ensure the safety and health of all our customers. Please read our guidelines below before initiating a return.

1. Non-Returnable Items (Hygiene Clause)

Due to health and sanitary regulations, the following items are Final Sale and cannot be returned or exchanged once delivered, unless they arrive damaged or defective:

Lingerie & Underwear (including thongs, briefs, and sets).
Bodysuits (if the hygiene seal is broken or missing).

2. Returnable Items

Items such as Joggers, 2-Piece Playsuits, and Shorts may be returned or exchanged within 7 days of delivery, provided they meet the following criteria:

The item must be in its original, unworn, and unwashed condition.
All original tags and packaging must be intact.
The item must be free of scents, makeup stains, or pet hair.

3. Damages and Issues

Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us immediately at [Insert Email/Phone]. We will evaluate the issue and make it right at no extra cost to you.

4. How to Start a Return

Email us: Send a request to [Insert Email Address] with your Order Number and photos of the item.
Approval: Once approved, we will provide you with the return shipping instructions.
Shipping: Customers are responsible for return shipping costs unless the item was damaged upon arrival.

5. Refunds

Once we receive and inspect your return, we will notify you if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 5-7 business days.

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